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Contact Us

CONTACT INFORMATION


Location:
7984 Tanners Gate Lane
Florence, Kentucky 41042 USA

Toll-Free: 1-888-MILA-INT (1-888-645-2468)
Phone: 1-859-957-1722
Fax: 1-859-957-1727

E-mail Contacts:

Jen Baxley, Customer Service Director: JBaxley@milaint.com
Tammy Gillespie, Operations & Sales: TGillespie@milaint.com
Jason Sansone, Sales: Jason.Sansone@milaint.com


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Ordering Information

  • Federal (USA) law restricts all MILA products to sale by or on the order of a veterinarian.
  • Orders placed through this website or through the provided phone numbers are direct from MILA International. Orders can also be placed through a local distributor, as listed in the distributors page.
  • Orders will ship within 24-48 hours. Notification will be given with expected delivery date for items on backorder.
  • Overnight and Second Day service is available upon request and is an additional charge.
  • Sales in US dollars.
  • We accept Visa, Mastercard, Discover, and American Express.

TERMS AND CONDITIONS

Mis-shipments & Damaged Merchandise

Notification must be given within 10 days of receipt of purchase for credit to be issued.

Returns

Notification must be given before return of merchandise.
  • Full credit will be allowed for the following conditions:
    • Merchandise shipped in error against a purchase order.
    • Defective merchandise.
  • When unopenedmerchandise is authorized to be returned for any reason other than above, credit will be:
    • 80% - Less than one year old.
    • 50% - One to two years old.
    • No credit for merchandise more than two years old.
Prices are subject to change without notice.

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