CONTACT INFORMATION
Location:
7984 Tanners Gate Lane
Florence, Kentucky 41042 USA
Toll-Free: 1-888-MILA-INT (1-888-645-2468)
Phone: 1-859-957-1722
Fax: 1-859-957-1727
E-mail Contacts:
Jen Baxley, Customer Service Director: JBaxley@milaint.com
Tammy Gillespie, Operations & Sales: TGillespie@milaint.com
Jason Sansone, Sales: Jason.Sansone@milaint.com
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Ordering Information
- Federal (USA) law restricts all MILA products to sale by or on the order of a veterinarian.
- Orders placed through this website or through the provided phone numbers are direct from MILA International. Orders can also be placed through a local distributor, as listed in the distributors page.
- Orders will ship within 24-48 hours. Notification will be given with expected delivery date for items on backorder.
- Overnight and Second Day service is available upon request and is an additional charge.
- Sales in US dollars.
- We accept Visa, Mastercard, Discover, and American Express.
TERMS AND CONDITIONS
Mis-shipments & Damaged Merchandise
Notification must be given within 10 days of receipt of purchase for credit to be issued.
Returns
Notification must be given before return of merchandise.
- Full credit will be allowed for the following conditions:
- Merchandise shipped in error against a purchase order.
- Defective merchandise.
- When unopenedmerchandise is authorized to be returned for any reason other than above, credit will be:
- 80% - Less than one year old.
- 50% - One to two years old.
- No credit for merchandise more than two years old.
Prices are subject to change without notice.
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