Contact Us


7984 Tanners Gate Lane
Florence, Kentucky 41042 USA

Toll-Free: 1-888-MILA-INT (1-888-645-2468)
Phone: 1-859-957-1722
Fax: 1-859-534-1837


Ordering Information

  • Federal (USA) law restricts all MILA products to sale by or on the order of a veterinarian.
  • Orders placed through this website or through the provided phone numbers are direct from MILA International. Orders can also be placed through a local distributor, as listed in the distributor's page.
  • Orders will ship within 24-48 hours. Notification will be given with expected delivery date for items on backorder.
  • Overnight and Second Day service is available upon request and is an additional charge.
  • Sales in US dollars.
  • We accept Visa, Mastercard, Discover, and American Express.


To make a return please contact MILA at 1-888-645-2468 or email us.


Mis-shipments & Damaged Merchandise

Notification must be given within 10 days of receipt of purchase for credit to be issued.


Notification must be given before return of merchandise.

  • Full credit will be allowed for the following conditions:
    • Merchandise shipped in error against a purchase order but we MUST be notified within 10 days of receipt.
    • Merchandise damaged in transit but we MUST be notified within 10 days of receipt.
  • When unopened merchandise is authorized to be returned for any reason other than above, credit will be:
    • 80% - Less than 60 days old. A copy of the original invoice must be included in the returned package.
    • No credit for merchandise more than 60 days old.
Prices are subject to change without notice.

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