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Ordering Information

• Federal (USA) law restricts all MILA products to sale by or on the order of a veterinarian.
• Orders placed through this website or through the provided phone numbers are direct from MILA International. Orders can also be placed through a local distributor, as listed in the distributor's page.
• Orders will ship within 24-48 hours. Notification will be given with expected delivery date for items on backorder.
• Overnight and Second Day service is available upon request and is an additional charge.
• Sales in US dollars.
• We accept Visa, Mastercard, Discover, and American Express.

RETURNS

To make a return please contact MILA at 1-888-645-2468 or email us.

TERMS AND CONDITIONS

Mis-shipments & Damaged Merchandise

Notification must be given within 10 days of receipt of purchase for credit to be issued.

Returns

Notification must be given before return of merchandise.

• Full credit will be allowed for the following conditions:
  • Merchandise shipped in error against a purchase order.
  • Defective merchandise.
• When unopened merchandise is authorized to be returned for any reason other than above, credit will be:
  • 80% - Less than one year old.
  • 50% - One to two years old.
  • No credit for merchandise more than two years old.